Name

Email Address

Company

Phone Number

Country

VAT Number

Full Adress

Full Shipping address (if different)

Supplier Name Supplier Name *DronaviaOthers supplier

Invoice number

Name of reseller

Product class Product class *Parachute / FTSRemote ID

Range of product Range of product *Fly IDFly ID LightFly ID ProOther Beacon

Product Name

Range of product Range of product *KlickKlick ProKlick Ultra

Range of product Range of product *IDRsysZephyrKronos

Name of product

Name of product Name of product *Kronos M4DKronos M350Kronos M4Kronos I3Kronos MVC4Kronos MVC3Kronos M30Kronos M3DKronos NanoKronos MiniKronos FC30Kronos AG

Remote ID identifier

Serial Number (8 caracters, does not strat with 06)

Nature of the problem Nature of the problem *Product malfunctionDeployment / CrashRegulatory (documents...)Maintenance / InspectionInternal FTS RemovalOthersLost Accessory / Part

Date and Time of the problem

Drone Altitude (AGL)

Environment during the incident (Temperature / Wind...)

DJI Flight Logs Available? DJI Flight Logs Available? *YesNo DJI flight logs are essential for us to conduct a thorough and reliable analysis of the incident. Whenever possible, please attach the “FlightRecord.txt” file after extracting it from the DJI remote controller by following the procedure outlined in the DJI guide.

Description of the problem

DJI Logs (Flight Records Only) File InputChoose FilesNo file chosenAccepted file types: txt, asc, c, cc, h, srt, zip. Max. file size: 20 MB

Download link (Wetransfert / Dropbox / Grosfichier...)

Supporting documents (Photos / Videos) File InputChoose FilesNo file chosenAccepted file types: jpg, jpeg, jpe, png, heic, avi, divx, flv, mov, qt, mpeg, mpg, mpe, mp4, m4v, mp3, m4a, m4b, mka, pdf, tar, zip, gz, gzip, rar, 7z, xla, xls, xlt, xlw, wp, wpd. Max. file size: 20 MB